Immediately Require Work At Home Inbound Retention Agent in USA
Job title: Work At Home Inbound Retention Agent
Company: Dish Network
Job description: Job Description:
Department Summary
Join our elite award-winning inside sales team. Target earnings of $64,000 with the ability to earn more than six figures a year!
Overview
At DISH, we are changing how the world communicates by connecting customers with the best experiences in entertainment and technology. Our inbound sales and customer retention team members successfully influence existing and future customer decision-making by selling the value of DISH??s products and services using a consultative approach. This position is 100% inbound new and existing customers - no cold calling!
What??s In It for You?
The total target compensation for this position is $64,000 per year, consisting of base pay and uncapped commission, with the potential to earn significantly more based on performance. In this role your attitude, effort, enthusiasm, and need to achieve directly fuel your ability to earn, with top performers making well over six figures annually!
You??ll also receive the following:
- Paid training
- Medical, dental, and vision insurance benefits
- Paid time off, 401(k) with company-matched funds, employee stock purchase plan, and tuition reimbursement
Incredible Rewards and Recognition program with food days, branded clothing, high-value prizes, on and off-site events, elaborate rewards trips, and much more
Our greatest benefit is an opportunity, as we promote from within
- Ability to promote two levels within your first year with commensurate title and hourly pay increase
- Ongoing training and development to maximize your career potential
Interested? Apply now and let??s talk!
Requirements
- Must be a high school graduate; college graduates preferred
- Candidates must complete a pre-employment screen, which may include a drug test
You'll be working from home, which allows you to take part in a professional workday from the comfort of your home. As a Work-at-Home (WAH) employee, you will have additional responsibilities concerning your home environment and the requirements regarding the capabilities of your computer and mobile device.
This position entails working at a desk handling inbound customer calls throughout your shift. Individuals in this position work a full-time schedule (40 hours/week), which may include weekends and holidays.
Base pay is an hourly rate that varies by location with an uncapped commission. The target compensation is $64,000 per year.
At DISH, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests and make important connections, both in and out of work;
Job Duties and Responsibilities
- Successfully sell DISH products and services to new and existing customers using the ability to present compelling offers and influence customer decision-making
- Effectively manage time, open to learning new methods, and looking to advance as a sales contributor
- Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
- Assess each customer and their needs to offer the best value
- Ability to build and maintain customer relationships
- Transpose customer information including demographic, billing, etc.
- Provide excellent customer service, listen to the customer and ensure their satisfaction
Requirements
- Excellent verbal, written, and interpersonal communication skills
- Must be a high school graduate; college graduates preferred
- Candidates must complete a pre-employment screen, which may include a drug test
- The candidate does not live within a 50-mile radius of a Direct Sales facility
- Dedicated home office workspace with:
- Stable Cable, DSL, or Fiber ISP internet connection with minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime and no bandwidth or data caps
- Wired ethernet between modem and PC without the use of an adapter: Wi-Fi / wireless is not supported
- All costs to meet and maintain these requirements are the employee's responsibility and are not reimbursed by DISH, except where required by law.
Alabama $16.00
Arizona (Not within 50 miles of Phoenix) $16.00
Arkansas $15.00
Colorado $18.50
Delaware $17.50
Florida $16.00
Georgia $16.00
Idaho $15.00
Indiana $16.00
Kansas $15.00
Kentucky $15.00
Louisiana $15.00
Maryland $18.50
Michigan $17.50
Minnesota $17.50
Missouri $16.00
Mississippi $15.00
Nebraska $15.00
North Carolina $16.00
New Mexico $17.50
New Jersey (Not within 50 miles of Roseland) $18.50
Ohio $16.00
Oklahoma (Not within 50 miles of Tulsa) $15.00
South Carolina $15.00
Tennessee $15.00
Texas (Not within 50 miles of El Paso) $16.00
Utah $16.00
Virginia $17.50
West Virginia $15.00
Wisconsin $17.50
Wyoming $16.00
Salary Range
Compensation: $31.00/Hour
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
Expected salary: $31 per hour
Location: USA
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