Customer Service Specialist - Fully Remote
Will be working 100% remote and must live in 1 of 4 locations: Tempe, AZ, Woodbridge, VA, Marlton, NJ, or Boca Raton, FL. A large Mortgage company is hiring fully remote Outbound Customer Service Reps to join the team... Responsibilities: ?? The Rep, Customer Service I handles customer service inquiries and problems. ?? Making outbound calls through our dialer on specific based mortgage campaigns - upwards of 50+ calls daily ?? Receiving inbound customer calls. Identify what are the customer??s needs and then route them to the appropriate department. Qualifications: ?? High School diploma or GED is required ?? Must be available to work any 8 hour shift between the hours of Mon-Fri 8am to 11pm EST, will be assigned a shift and potentially might have to work occasional half days on Saturdays down the line ?? 1-2+ years of outbound customer service or call center experience required ?? Outbound dialing and collections experience is highly preferred (ability to handle rejection) ?? Mortgage, Banking, Financial industry experience preferred (not required) ?? Telemarketing, Collections, Timeshare, Cold calling phone sales preferred experience ?? *If Interested: Please apply to the job application! About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
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