Back to Jobs

Yelp Remote Jobs - Customer service

Remote, USA Full-time Posted 2025-04-16

Yelp offers remote customer service positions, allowing individuals to support customers from the comfort of their homes. These roles involve assisting Yelp users with inquiries, issues, and feedback via phone, email, or chat. Remote customer service representatives play a vital role in maintaining positive customer experiences and fostering trust in the Yelp platform. Candidates with excellent... communication skills, problem-solving abilities, and a customer-focused mindset thrive in these positions. Working remotely for Yelp provides flexibility and the opportunity to contribute to a leading online platform while assisting users from various locations. Responsibilities: ?Respond to customer inquiries via email, phone, and chat in a professional and timely manner. ?Assist users with account-related issues, billing inquiries, and technical support. ?Provide guidance and recommendations to users seeking information about local businesses. ?Investigate and resolve customer complaints or escalations with empathy and understanding. ?Collaborate with cross-functional teams to address customer needs and improve the overall user experience. ?Stay informed about Yelp's products, features, and policies to provide accurate information to users. Qualifications: ?Previous experience in customer service, preferably in a remote or contact center environment. ?Excellent written and verbal communication skills with a friendly and professional demeanor. ?Strong problem-solving abilities and the ability to think quickly on your feet. ?Empathy and patience when dealing with challenging situations or upset customers. ?Ability to multitask and prioritize tasks effectively in a fast-paced environment. ?Familiarity with CRM software and other customer service tools is a plus. ?Must have a reliable internet connection and a quiet workspace conducive to remote work. Benefits: ?Competitive compensation package with opportunities for performance-based bonuses. ?Comprehensive benefits package, including health insurance, retirement plans, and paid time off. ?Flexible work schedule with options for full-time or part-time employment. ?Remote work environment with the freedom to work from anywhere within the United States. ?Opportunities for career growth and advancement within Yelp's customer service team. If you think this role describes you, we would love to hear from you. Apply now to join our team

Apply Job!

Similar Jobs

Yelp User Operations Associate ?Content Moderation (Remote)

Remote, USA Full-time

Youtube Careers Remote Work From Home | $25-$35 An Hour

Remote, USA Full-time

YouTube Content Creator - Remote

Remote, USA Full-time

YouTube content Moderator Job (Remote)

Remote, USA Full-time

Youtube Content Moderator Jobs From Home $24/Hour

Remote, USA Full-time

YouTube Content Moderator Jobs Remote $27Hr

Remote, USA Full-time

YouTube Moderator Job $25/Hour

Remote, USA Full-time

YouTube Moderator Job ( Social Media Moderator ) $24/Hour

Remote, USA Full-time

YouTube Moderator Job (Career At Home)

Remote, USA Full-time

YouTube Moderator Job From Home $26/Hour

Remote, USA Full-time

Virtual Data Entry Clerk ?? $17/Hour Part-Time

Remote, USA Full-time

Commercial Casualty Production E & S Underwriter

Remote, USA Full-time

Delta Remote Customer Service Jobs For Teens Entry Level Full Time...

Remote, USA Full-time

Urgently Need Elementary Bilingual Tutor/Support Staff- EduStaff Position in Battle Creek, MI

Remote, USA Full-time

Urgently Need Online Orderfilling and Delivery in Evans, CO

Remote, USA Full-time

Remote Jobs Starting at $25/hr | No Experience Needed | Start Now

Remote, USA Full-time

Work from Home as a Live Chat Agent | Join Our Remote Team | Earn $25-$35/hr Assisting Customers

Remote, USA Full-time

Program Manager, Process Improvement

Remote, USA Full-time

Transition of Care Associate (Remote)

Remote, USA Full-time

Easy Part-Time Work from Home Opportunities at DreamFlex

Remote, USA Full-time