Call Center Agent- Customer Relations -Fully Remote/Nationwide

Employer Industry: Retail Pharmacy
Why Consider This Job Opportunity...
?? Salary up to $17.00 per hour
?? Opportunity for career advancement and growth within the organization
?? Work remotely or on-site in Orlando
?? Competitive benefits package including medical, dental, and vision coverage
?? Paid time off, 401(k) retirement savings plan, and employee stock purchase plan
What To Expect (Job Responsibilities)
?? Respond to customer calls in a customer contact center setting
?? Research and interpret company procedures to assist pharmacy customers
?? Collaborate with various departments to resolve customer concerns
?? Process incoming phone calls, emails, and letters
?? Uphold customer service goals of responsiveness, reliability, and professionalism
What Is Required (Qualifications)
?? Minimum of 1 year experience in customer service
?? Strong communication, organization, and follow-up skills
?? Proficiency in Microsoft Windows-based applications and MS Office
?? Flexibility in work schedule and completion of paid training program
How To Stand Out (Preferred Qualifications)
?? Bilingual in Spanish
?? Prior inbound Call Center experience
?? Previous experience working from home a plus
?? Prior retail or Pharmacy experience
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