Remote Customer Service Representative
Salary: $23.10 - $34.95 Hourly
We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful...
Customer Service Representative duties and responsibilities
Managing large volume of customer calls
Stay friendly and helpful
Resolve questions and service issues for customers via phone, email and text
Accurately document customer interactions
Determine opportunities for new sales
Sell products to established customers through up-selling and cross-selling
Resolve all inbound and outbound support requests per established guidelines.
Identify and act as a company ambassador at all times
Be professional
Customer Service Representative requirements
High School Diploma or equivalent
X years of customer service experience
Demonstrated ability to provide outstanding customer service
Customer-centric
Result-driven
Focus on quality and attention to detail
Good time-management skills
Ability to multi-task
Strong interpersonal and communication skills
Critical-thinker and problem-solver
Ability to work with minimal supervision
Apply Job!