Aetna Career Customer Service Rep - Work From Home

Aetna, a subsidiary of CVS Health, is a leading health insurance company committed to providing individuals and communities with high-quality healthcare solutions. With a focus on innovation and customer-centric services, Aetna strives to make a meaningful impact on people's lives. Join our team and be part of a dynamic environment dedicated to improving health outcomes. Responsibilities: ?? Respond promptly to customer inquiries, demonstrating empathy and professionalism. ?? * Effectively resolve customer issues and concerns, ensuring a positive customer experience. ?? * Utilize various communication channels, including phone and online, to assist customers with their needs. ?? * Stay informed about Aetna products and services to provide accurate information to customers. ?? * Collaborate with team members and cross-functional departments to enhance overall customer satisfaction. ?? Required Skills: ?? Strong communication skills, both verbal and written. ?? * Exceptional customer service... and interpersonal abilities. ?? * Ability to work independently and efficiently from a remote environment. ?? * Proficient in using technology and navigating multiple systems simultaneously. ?? * Problem-solving skills with a customer-centric mindset. ?? Benefits: ?? * Competitive salary ?? * Comprehensive health and wellness programs ?? * Work-from-home flexibility ?? * Career development opportunities ?? * Collaborative and inclusive company culture ?? Join Aetna Career and be a part of a team that is dedicated to improving healthcare experiences for individuals across the nation. Apply now and contribute to our mission of creating a healthier world

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