Back to Jobs

Remote Call Center Agent

Remote, USA Full-time Posted 2025-04-16

Seahawk Services in Fairfield Bay, AR is looking for one remote call center agent to join our team. We are located on 885 Dave Creek Pky. Our ideal candidate is self-driven, motivated, and engaged. As a Remote Call Center Agent at Seahawk Services, you will play a key role in delivering outstanding customer service to our clients. You will be responsible for handling inbound and outbound customer... calls, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Benefits
?? We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities
?? Handle a high volume of incoming customer calls promptly and efficiently. *Provide accurate information to customers on Seahawk Services and its offerings. *Address customer inquiries, resolve complaints, and troubleshoot technical issues. *Follow communication scripts and procedures to ensure consistency and professionalism. *Identify and escalate priority issues to the appropriate team member or supervisor. *Achieve and maintain performance targets relating to productivity, quality, and customer satisfaction. *Maintain customer records by updating account information and documenting interactions in the CRM system. *Collaborate with team members and other departments to improve overall customer experience.

Qualifications
?? Proven work experience as a call center agent or customer service representative. *Excellent verbal and written communication skills. *Strong problem-solving abilities and the capacity to think on your feet. *Ability to multitask, prioritize, and manage time effectively. *Proficiency in using CRM software and call center systems. *Reliable high-speed internet connection and a suitable workspace for remote work. *Customer-focused attitude with a desire to assist and support customers.

We are looking forward to reading your application.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.00 - $24.00/hour.

Learn more about us at https://seahawkservices.com/.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools

Apply Job!

For more such jobs please click here!

Similar Jobs

(Part-time Work From Home Jobs) Apple Remote Jobs

Remote, USA Full-time

Amazon Work From Home Data Entry Remote Jobs

Remote, USA Full-time

Spanish interpreter

Remote, USA Full-time

Data Entry (FedEx Jobs) -Remote without Experience - Part-Time

Remote, USA Full-time

(Entry Level/No Experience) Walmart Data Entry Work From Home - Indeed

Remote, USA Full-time

Aetna Part Time Job Work From Home

Remote, USA Full-time

Google Remote (Work From Home) Customer Service Jobs ?? Entry Level

Remote, USA Full-time

Hobby Lobby Remote Jobs @($25/Hour) ?? mysmartpros

Remote, USA Full-time

American express remote jobs virtual customer care ?? Hiring Now

Remote, USA Full-time

Online Airport Customer Service Jobs at American Airlines

Remote, USA Full-time

Armed Healthcare Security - Part-Time, Flex - $20.00 -23.5/HR

Remote, USA Full-time

Part time remote jobs no experience

Remote, USA Full-time

Part-Time Data Entry Specialist for Students | Remote Work | $15 per hour

Remote, USA Full-time

Telemarketer - State Farm Agent Team Member

Remote, USA Full-time

Ophthalmic Technician Eye care pet insurance

Remote, USA Full-time

Activities-Bookkeeper-Cashier-Inventory Secretary - Level 2 @ Marysville Tulalip Campus

Remote, USA Full-time

Sales Manager- Marketing Agency sal upto 5lacs/ year

Remote, USA Full-time

Require Radiology&CatScan Technologist in West Islip, NY

Remote, USA Full-time

2025 Summer Intern - Finance Information Security

Remote, USA Full-time

Remote WFH Data Entry Clerk - Typing

Remote, USA Full-time