Customer Service Representative - Remote, OK

Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
?? Starting pay at $14.00/hr
?? Opportunity for career advancement and growth within the organization
?? Work remotely with specific requirements for a dedicated work area
?? Comprehensive benefits package including medical, dental, vision insurance, and more
?? Supportive work environment with a focus on making a positive impact on members' lives
What To Expect (Job Responsibilities)
?? Receive and document customer concerns accurately and in a timely manner
?? Follow company procedures and ensure accurate trip data input
?? Refer unresolved customer grievances to designated departments for resolution
?? Multitask effectively to extract necessary information from multiple systems
?? Review and educate members on services and insurance coverage
What Is Required (Qualifications)
?? High School Graduate or General Education Degree (GED)
?? 0-2 years of related experience
?? 6+ months contact center experience OR customer service experience
?? Strong organization skills, written, and verbal communication skills
?? Ability to type 35wpm or more
How To Stand Out (Preferred Qualifications)
?? Proficiency in Microsoft Office Suite
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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