Live Chat Officer - Work from home
- Job Description:As a Live Chat Officer at Coca-Cola, you will have the opportunity to work remotely from home in Columbus, Ohio. This part-time position at the Associate level requires a minimum of 3 years of experience in customer service or a related field. The ideal candidate will be reliable, resourceful, possess strong critical thinking skills, and be able to cooperate effectively with... team members.Responsibilities:
- Engage with customers through live chat to provide support, answer questions, and address any issues or concerns
- Provide product information, promotions, and assistance with purchases
- Resolve customer complaints in a timely and professional manner
- Collaborate with internal teams to ensure customer satisfaction and provide feedback for improvement
- Maintain accurate records of customer interactions and transactions Requirements:
- 3+ years of experience in customer service or a related field
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using live chat software and other online tools
- Strong problem-solving skills and a detail-oriented mindset
- Must be reliable, resourceful, able to think critically and work cooperatively with others Benefits:
- Travel opportunities for training and conferences
- Travel and spending expenses covered
- Employee discounts on Coca-Cola products
- An environment where technology is harnessed to drive innovation and efficiency Equal Opportunity Statement:Coca-Cola is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.Deadline to apply: July 29, 2024Join us at Coca-Cola and be a part of a dynamic team that is dedicated to providing exceptional customer service while embracing the latest technology to drive innovation. Apply now to become a Live Chat Officer and help us create memorable experiences for our customers.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Officer - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs
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