Inbound Customer Service Agent-Bodewell (Remote)
Employer Industry: Home Appliances
Why Consider This Job Opportunity...
?? Salary of $15.00/hour plus incentives based on quality scores, paid weekly
?? Paid on-the-job training and mentoring
?? Work-from-home opportunities with provided equipment
?? Paid time off and no weekend shifts
?? Medical, dental, vision, and prescription benefits eligibility from day one
?? Career growth opportunities with a culture that celebrates and rewards employees
What To Expect (Job Responsibilities)
?? Provide direct support to GE Appliances owners, focusing on sales and service
?? Assist with product information, registration support, and service inquiries
?? Resolve owner issues through troubleshooting, sales, and providing minor concessions
?? Create, update, and retrieve owner records for complaints and resolutions
?? Proactively provide feedback to improve training processes and materials
What Is Required (Qualifications)
?? One year of relevant experience in a customer service or sales environment
?? Strong initiative and ability to resolve owner issues with in-depth knowledge of processes
?? High degree of concentration and attention to detail
?? Excellent verbal, written, and interpersonal skills
?? Familiarity with web-based systems and proficiency in MS Office Suite
How To Stand Out (Preferred Qualifications)
?? Experience in a remote work environment
?? Knowledge of appliance products and services
?? Additional certifications in customer service or related fields
#HomeAppliances #CustomerService #RemoteWork #CareerGrowth #DiversityInclusion
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