Customer Service Representative
A company is looking for a Customer Service Representative.
Key Responsibilities...
??? Review and validate brokers' contracts and licenses
??? Handle high volume of inbound calls and correspondence related to broker status and payments
??? Analyze financial reports, calculate commissions, and train team members
Required Qualifications: ??? Minimum 2 years of data entry or customer service experience ??? 5 years of experience in enrollment services/broker field preferred ??? Intermediate PC proficiency and software skills ??? Experience with office equipment and maintaining data records in multiple system applications
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