Chat Support Agent(Entry Level) - Remote | WFH
Respond to customer questions and concerns via live chat with a friendly and professional approach
Resolve complaints and issues efficiently, ensuring customer satisfaction
Offer clear information about products and services
Troubleshoot and resolve technical problems with support from senior team members
Accurately document customer interactions and update records
Meet or exceed performance and customer satisfaction goals
Collaborate with team members to achieve shared objectives
Keep up-to-date with product knowledge and company updates through training
Benefits
Competitive hourly pay and benefits package
Opportunity to work with a forward-thinking and innovative team
Professional growth and development opportunities
Flexible work hours and remote work options
Access to advanced technology and tools
Recognition and rewards for outstanding performance
Paid time off and holidays
A supportive and talented team environment
Requirements
1-2 years of experience in... customer service or chat support
Excellent communication, typing, and problem-solving skills
Ability to work independently in a remote setting
Strong attention to detail and organizational skills
Proficiency in chat software and technology
High school diploma or equivalent required; degree in a related field preferred
Working Conditions
Remote work environment
Flexible scheduling with occasional overtime
Reliable internet access and a dedicated workspace required
What We Offer
Comprehensive training and ongoing support
Opportunities for career advancement and growth
A collaborative and supportive team atmosphere
Flexible remote work arrangements
Access to the latest technology and tools
If you are a tech-savvy, customer-focused individual with excellent communication skills, we'd love to hear from you
Apply Job!