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Fedex Remote Jobs(Customer service)

Remote, USA Full-time Posted 2025-04-16

The convenience of remote customer service positions with FedEx. Join our dynamic team and enjoy the flexibility of working from home while providing exceptional service to our valued customers. As a remote customer service representative, you'll play a crucial role in ensuring seamless interactions, addressing inquiries, and upholding FedEx's commitment to excellence. Embrace the opportunity to work with a globally recognized brand from the comfort of your home. Elevate your career with FedEx u2013 where your dedication meets flexibility. Apply now and embark on a rewarding remote journey with us.rnrnKey Responsibilities:rn rn t ?? Respond promptly to customer inquiries via phone, email, and chat.rn t ?? Handle and resolve customer complaints or issues with empathy and efficiency.rn t ?? Provide accurate information about FedEx services, tracking, and delivery status.rn t ?? Assist customers with placing orders, tracking shipments, and addressing general inquiries.rn t ?? Collaborate with... other team members to ensure comprehensive customer support.rn rnQualifications:rn rn t ?? Previous experience in customer service or a related field.rn t ?? Excellent communication skills, both written and verbal.rn t ?? Strong problem-solving abilities and attention to detail.rn t ?? Ability to work independently and collaboratively in a remote team environment.rn t ?? Familiarity with FedEx services and shipping processes is a plus.rn t ?? Proficient computer skills and experience using customer service software.rn rnBenefits:rn rn t ?? Competitive salary.rn t ?? Comprehensive benefits package, including health, dental, and vision.rn t ?? Remote work flexibility.rn t ?? Opportunities for career advancement.rn t ?? Employee discounts on FedEx services.rn rnHow to Apply:rnIf you're ready to be part of a dynamic team and contribute to the success of a global logistics leader, please submit your resume and a cover letter highlighting your relevant experience. We look forward to reviewing your application.rnrnFedEx is an equal opportunity employer and values diversity in its workforce

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