Customer Care Chat Specialist | Entry-Level | Remote Work | $25-$30/hr
Job Updated: [wpdts-date-time]
Chat Moderator ($18 - $22 per hour)
Description
Are you passionate about maintaining a positive online community and have experience moderating chat forums? We're seeking a chat moderator to join our team. As a chat moderator, you'll be responsible for monitoring online chat forums to ensure that users are adhering to community guidelines and resolving any issues that may arise. This position is perfect for someone who is detail-oriented, has excellent communication skills, and is committed to maintaining a positive online environment.
Responsibilities
? Monitoring online chat forums to ensure that users are adhering to community guidelines
? Resolving issues and escalating as necessary
? Maintaining accurate records of chat interactions
? Participating in training and team meetings
Qualifications
? High school diploma or equivalent
? At least 1 year of experience in chat moderation or a related field
? Excellent written communication skills
? Strong... problem-solving skills
? Ability to work independently and manage time effectively
Benefits
? Flexible work schedule
? Ability to work from home
? Opportunity to gain experience and develop new skills
? Competitive hourly pay ranging from $18 - $22 per hour
FAQs About Remote Work
What equipment will I need to work remotely?
You'll need a computer or laptop, high-speed internet access, and a quiet workspace.
Will I receive training?
Yes, we provide comprehensive training to ensure that you're equipped to handle your responsibilities.
How will I communicate with my colleagues and supervisors?
We utilize various communication channels, including email, phone, and chat.
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How to Apply
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