Data Entry Clerk - Entry Level - Remote | WFH
Position Overview
Are you passionate about travel and customer service? Join our dynamic team where you'll play a key role in creating memorable experiences for our clients. As a Travel Coordinator, you'll be responsible for managing bookings, scheduling appointments, and providing top-notch service to our valued customers?all from the comfort of your own home...
Key Responsibilities
Data Entry & Record Management: Keep everything running smoothly by maintaining accurate records of bookings, payments, and client interactions using our user-friendly CRM system.
Schedule Appointments: Help our sales and service teams stay on track by scheduling appointments, managing calendars, and ensuring clear communication of meeting details.
Booking & Coordination: Assist clients in planning their perfect trip by booking flights, hotels, car rentals, and activities tailored to their needs.
Customer Service: Be the friendly voice on the other end of the line, providing exceptional service via phone, email, and chat. You'll address inquiries, resolve issues, and ensure every client feels valued.
Travel Advisory: Share your expertise by offering advice on destinations, travel arrangements, and travel insurance, helping clients make informed decisions.
Problem Solving: Handle any bumps in the road with grace, such as flight cancellations or itinerary changes, and provide timely solutions to keep clients' travels on track.
What We're Looking For
Experience: You've got proven experience in customer service or the travel industry, and you're ready to bring your skills to a new level.
Skills: Strong communication is your forte, whether it's written or verbal. You excel in customer service and are comfortable using travel booking platforms and CRM systems.
Organization: You're a pro at juggling multiple tasks and can prioritize effectively, especially in a remote work environment.
Problem-Solving: You have a knack for resolving customer issues quickly and professionally, always keeping client satisfaction at the forefront.
Flexibility: You're open to working flexible hours, including evenings and weekends, to accommodate our clients' diverse needs and time zones.
Education: A high school diploma or equivalent is required, and if you have additional certification in travel and tourism, that's a bonus!
What We Offer
Remote Work: Enjoy the freedom of working from home with a supportive team behind you.
Competitive Salary: We offer a competitive salary that reflects your experience, with opportunities for performance-based incentives.
Professional Development: Take advantage of ongoing training and development opportunities within the travel industry to grow your career.
Travel Perks: Benefit from discounts on personal travel bookings and participate in familiarization trips to enhance your product knowledge.
Employment Type: Full-Time
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