Program Specialist (Service Now) (Remote from anywhere in CO)
Employer Industry: Government Information Technology
Why Consider This Job Opportunity...
?? Salary range available, determined through a salary analysis based on experience and qualifications
?? Opportunity for career advancement within a leading government IT organization
?? Work in a collaborative and inclusive environment focused on innovation
?? Contribute to providing equitable access to services for all Coloradans
?? Position may offer remote work flexibility within Hiring Company
What To Expect (Job Responsibilities)
?? Assist with the day-to-day administration of the ServiceNow Discovery tool and data integrations
?? Analyze and control hardware/software changes, ensuring data integrity within the CMDB
?? Identify and troubleshoot discovery issues, monitoring CMDB health dashboard metrics
?? Perform de-duplication tasks related to the management of Configuration Items
?? Create and maintain discovery schedules and assist with configuration item updates
What Is Required (Qualifications)
?? Minimum of three (3) years of professional or technical experience in program administration or comparable duties
?? Additional appropriate education may substitute for required experience on a year-for-year basis
?? Training or certification related to the position may count towards experience or education substitution
?? Experience must not be fully substituted by education or training alone
How To Stand Out (Preferred Qualifications)
?? One (1) year of ServiceNow administration experience or equivalent
?? One (1) year of Discovery experience or equivalent
?? Strong technical aptitude and problem-solving skills
?? Ability to work independently and exercise sound judgment
?? Strong organizational skills
#GovernmentIT #ServiceNow #CareerOpportunity #EquityAndInclusion #RemoteWork
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