Inbound Chat Sales Representative - German Bilingual - Dropbox
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About MarketStar...
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can??t wait to discuss how we can help you find growth!
About Inbound Chat Sales Representative:
We are currently looking for Sales Rock Stars to join our Experiments team representing Dropbox a leader in cloud-based storage technology. Marketstar's Dropbox team is already helping to grow the company??s 400 Million-user base, which customers trust to store, sync and share files securely. As a member of this team, you will build influential relationships with business customers leading to increased revenue.
Location: Ireland, remote
What will you do?
?? Serve as product and service advocate for the client building interest and awareness of client??s value proposition
?? Quickly articulate technical and business value propositions via phone, email and chat (previous chat experience preferred)
?? Effectively navigate through multiple web applications and multiple web chat sessions simultaneously in a prompt, friendly and professional manner
?? Achieve established sales goals and objectives
?? Learn quickly and maintain a current, comprehensive knowledge of client??s products and services
What you will need to succeed?
?? Minimum one year of direct sales experience; telesales or B2B sales experience preferred
?? Fluency in German and English
?? Previous web chat experience preferred in a work related environment
?? Solid understanding of cloud-based technology, including cloud storage and file synchronization
?? Prior experience responding to customer??s requests for sales and service ensuring delivery of an exceptional customer experience by responding in a prompt, professional and friendly manner at all times
?? Prior experience nurturing leads and profiling customers to identify sales opportunities
?? Proficiency with Microsoft Office and relevant computer software and hardware
?? Excellent verbal and written communication skills, including outstanding telephone presence
?? Excellent sales skills with proven ability to maximize sales results
?? Results-oriented with proven success in sales attainment and ability to excel in a team environment
?? Tech-savvy with an affinity for innovative and emerging technology
?? Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment
What we offer?
In our commitment to our ??We Care?? value, we believe in providing employees with valuable mental and physical well-being benefits including:
?? Structured training & career development plan
?? Paid Parental Leave (Up to 6 weeks for Maternity and Paternity)
?? Paid Childcare/Dependent Care
?? Education Reimbursement
?? Comprehensive VHI cover from day 1
?? Bike To Work Scheme / Taxsaver Leap Card Scheme
?? Personal Hardship Loan Program
?? Rockstar Awards, Spot Prizes and Tenure Awards!
?? 24/7 Employee Assistance Program and Modern Health App
?? Selection of free breakfast cereals, bread and fruit in office
The pay for this position is basic salary per annum of ??32,000 with an additional variable bonus component of ??6,000. There are several factors to consider including but not limited to, the role??s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process .
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [email protected] for assistance
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