Remote Customer Service Reps- 16/hr. *Grand Prairie, TX*
Employer Industry: Pharmaceutical
- Why consider this job opportunity...
- Salary of $16/hr with weekly pay and benefits
- Opportunity to work remotely from the comfort of your home
- Equipment provided for a seamless work experience
- Join a Fortune 500 company with a strong reputation in the industry
- Supportive team environment focused on customer satisfaction
- Chance to make a positive impact on patient care through effective service
- What to Expect (Job Responsibilities):
- Answer inbound calls and make outbound calls as needed
- Provide excellent customer service with empathy and understanding
- Utilize computer skills for accurate data entry
- Gather and review patient billing and medical information
- Collaborate with carriers to ensure medication coverage for patients
- What is Required (Qualifications):
- Minimum of 1 year of recent call center experience
- Must have an active internet connection and ability to work from home
- Ability to multi-task and use dual monitors effectively
- Positive work attitude and a willingness to assist others
- High School Diploma or equivalent
- How to Stand Out (Preferred Qualifications):
- Experience in a medical or healthcare-related call center environment
- Proficiency in using customer service software and tools
- Strong problem-solving skills and ability to handle challenging situations
- Knowledge of medical terminology and billing processes
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