Teleperformance Work from Home Customer Service Representative - Remote Jobs
Join Our Team as a Remote Customer Service Representative!
About Teleperformance:
At Teleperformance, we are leaders in customer experience management, driven by our commitment to excellence and innovation. We provide top-tier solutions that optimize customer interactions across diverse industries. By joining our team, you?ll be part of a dynamic workforce dedicated to exceptional service and support.
Position: Work from Home Customer Service Representative
Why Choose Teleperformance?
? Competitive Pay & Bonuses: Enjoy a competitive hourly wage with opportunities to earn performance-based bonuses.
? Comprehensive Training: We offer a thorough training program to set you up for success in your role.
? Flexible Scheduling: Our flexible scheduling options allow you to balance work and life seamlessly.
? Growth Opportunities: Advance within the company based on your performance and tenure.
? Employee Assistance & Benefits: Gain access to our employee assistance program and additional... benefits.
What You?ll Do:
As a Remote Customer Service Representative, you will be at the forefront of providing stellar customer experiences while working from the comfort of your home. You will:
? Deliver outstanding customer service through phone, email, and chat channels.
? Assist customers with inquiries, troubleshooting, and resolving issues related to our products or services.
? Navigate multiple systems and platforms to document customer interactions and resolutions accurately.
? Educate customers on product features, benefits, and usage to enhance their overall experience.
? Meet or exceed performance metrics, including customer satisfaction, response time, and quality assurance standards.
? Collaborate with team members and other departments to resolve customer issues efficiently.
? Continuously seek opportunities to improve processes and provide feedback to the management team.
Qualifications We?re Looking For:
? High school diploma or equivalent; a college degree is a plus.
? Previous customer service experience in a call center environment is preferred.
? Excellent verbal and written communication skills.
? Proficient computer skills with the ability to navigate multiple systems simultaneously.
? Strong problem-solving abilities and attention to detail.
? Ability to work independently with minimal supervision in a remote setting.
? Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
Apply Today!
Be a part of a dedicated team that makes a difference in the lives of our customers every day. Enjoy the flexibility of remote work and the opportunity to grow with Teleperformance. Apply now to join us as a Work from Home Customer Service Representative
Apply Job!