Part Time Customer Care Associate - 100% Remote
Employer Industry: Consumer Products and Distribution
Why Consider This Job Opportunity...
?? 100% remote position with flexibility to work from home
?? Opportunity for career advancement and growth within the organization
?? Supportive and collaborative work environment
?? Develop valuable customer service and communication skills
?? Engage in a fast-paced, dynamic team atmosphere
?? No previous experience required, making it accessible for entry-level candidates
What To Expect (Job Responsibilities)
?? Process incoming orders and respond to customer inquiries efficiently using SAP
?? Resolve customer inquiries through various support tools and effective communication
?? Maintain high standards of service by meeting department scorecards and metrics
?? Build and manage relationships with customers to enhance retention and satisfaction
?? Conduct safe and responsible interactions with the public
What Is Required (Qualifications)
?? High school diploma or equivalent required
?? Basic PC skills using MS Office and various computer programs
?? Must be results-oriented with strong verbal and written communication skills
?? Ability to multi-task and meet deadlines in a fast-paced environment
?? Sound judgment and problem-solving skills
How To Stand Out (Preferred Qualifications)
?? Bachelor??s degree in a related field and/or equivalent training and work experience
?? 1-2 years of previous experience in a customer service role
?? Experience in the consumer products or distribution industry
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