Remote Customer Dispute Chat Representative ?? Up to $33/Hour in Baltimore, MD in Remote Job Central
Job title: Remote Customer Dispute Chat Representative - Up to $33/Hour
Company: Remote Job Central...
Job description: How to Apply:
IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position.
Job Description:
Our client, a Fortune 500 company, is seeking an entry-level Remote Customer Dispute Chat Representative to join their team. As a member of the team, you will be responsible for handling customer inquiries and disputes in a timely and professional manner. If you are an enthusiastic individual with excellent communication skills and a passion for delivering exceptional customer service, we want you to join our team.
Responsibilities: ?? Respond to customer inquiries and disputes via chat in a timely and professional manner ?? Investigate customer inquiries and disputes to determine the root cause of the problem ?? Collaborate with cross-functional teams to resolve customer disputes and issues ?? Maintain accurate and complete records of customer interactions and transactions ?? Identify and escalate priority issues to the appropriate team members ?? Meet or exceed established performance metrics, including customer satisfaction, productivity, and quality standards ?? Continuously learn and adapt to new software and technology tools Requirements: ?? High school diploma or equivalent ?? 1-2 years of customer service experience preferred, but not required ?? Excellent verbal and written communication skills ?? Proficient in Microsoft Office Suite ?? Ability to multitask, prioritize, and manage time effectively ?? Detail-oriented with strong problem-solving skills ?? Ability to work independently and as part of a team ?? Must have a quiet workspace and reliable internet connection Pay Rate:
The pay rate for this position is up to $33/hour, depending on experience.
About RemoteJobRecruiting.com:
RemoteJobRecruiting.com is a leading recruitment agency that specializes in connecting top talent with major companies worldwide for work from home and remote positions. We are dedicated to helping job seekers find rewarding opportunities that allow them to work from the comfort of their own homes.
FAQs About Remote Work:
Q: What equipment do I need to work remotely? A: Generally, you will need a computer, reliable internet connection, and a headset. Some companies may provide additional equipment, such as a monitor or keyboard.
Q: How do I stay connected with my team while working remotely? A: Communication is key when working remotely. Most companies use software tools like Zoom, Slack, or Microsoft Teams to keep employees connected and collaborate on projects.
Q: Will I be required to work a specific schedule when working remotely? A: It depends on the company and position. Some remote positions require you to work during specific hours, while others may offer more flexibility in terms of scheduling. It is important to clarify expectations with your employer before starting your remote position.
Expected salary: $33 per hour
Location: Baltimore, MD
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