Customer Service Representative at Delta Airlines ?? Work from Home
Job Description
Delta Airlines is seeking dedicated and customer-focused individuals to join our team as Work from Home Customer Service Representatives. This role involves providing exceptional service to our valued customers, assisting with inquiries, bookings, changes, and resolving any issues they may encounter. As a Customer Service Representative, you will be the first point of contact and... the face of Delta Airlines, ensuring a positive and seamless experience for our passengers. If you are passionate about helping others and thrive in a remote work environment, this is the perfect opportunity for you. Join Delta Airlines and be a part of a dynamic and supportive team that values customer satisfaction and employee growth.
Job Type
Full-time
Working Hours
Monday to Friday, 9:00 AM to 5:00 PM (subject to change based on business needs)
Responsibilities
?? Respond to customer inquiries via phone, email, and chat.
?? Assist customers with booking and modifying reservations.
?? Provide information on flight schedules, fares, and policies.
?? Handle customer complaints and provide appropriate solutions.
?? Upsell additional services such as seat upgrades and extra baggage.
?? Process refunds and manage customer accounts.
?? Maintain accurate records of customer interactions.
?? Collaborate with team members to improve customer service processes.
Benefits
?? Competitive hourly salary.
?? Health, dental, and vision insurance.
?? Paid time off and holidays.
?? Employee travel benefits.
?? Professional development opportunities.
Hourly Salary Range
$25 ?? $45 per hour
Job Requirements
?? Strong communication and interpersonal skills.
?? Ability to work independently and in a team.
?? Proficient in using computer systems and software.
?? Minimum of 1-year customer service experience.
?? Reliable internet connection and a quiet workspace.
?? Must be located in the United States.
Basic Educational Requirements
?? High school diploma or equivalent required.
?? Associate??s or Bachelor??s degree preferred.
Positive Work Environment
At Delta Airlines, we believe in creating a positive and inclusive work environment. We offer a supportive team culture where employees are encouraged to share ideas and grow professionally. Our remote work model provides flexibility and work-life balance, making Delta Airlines an employer of choice for many.
Company Description
Delta Airlines is a global airline leader, committed to connecting people and cultures around the world. With a focus on customer satisfaction and operational excellence, we strive to provide a seamless travel experience for our passengers. Our company values innovation, diversity, and integrity, ensuring that every employee feels valued and empowered. As a Customer Service Representative at Delta Airlines, you will have the opportunity to be a part of a forward-thinking organization that prioritizes employee well-being and professional growth. Join us and contribute to our mission of making air travel accessible and enjoyable for everyone.
How to Apply
To apply for the Customer Service Representative position at Delta Airlines, please visit our website and complete the online application form. We look forward to reviewing your application and potentially welcoming you to our team
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