Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
?? Flexible schedule with the option to work remotely, in-person, or hybrid
?? Opportunity for career advancement within the organization
?? Supportive work environment focused on customer service excellence
?? Engage with a dynamic team handling a high volume of calls
?? Contribute to the accuracy of registration processes impacting the revenue cycle
What To Expect (Job Responsibilities)
?? Process a wide range of registration functions related to patient encounters and provider scheduling
?? Handle 60-100 calls per day, ensuring effective communication with patients
?? Maintain department standard audit error rates and not ready time of 25% or less
?? Schedule appointments accurately for the assigned queue while providing exceptional customer service
?? Adhere to the employer's attendance policy
What Is Required (Qualifications)
?? High school diploma or equivalent
?? 1-2 years of experience in a service-related field
?? Ability to manage a high volume of phone calls effectively
?? Strong attention to detail in registration processes
?? Commitment to maintaining customer service excellence
How To Stand Out (Preferred Qualifications)
?? Previous experience in a healthcare or related service environment
?? Familiarity with registration processes and revenue cycle management
?? Strong organizational skills to manage scheduling efficiently
?? Excellent interpersonal and communication skills
#HealthcareServices #CustomerService #FlexibleWork #CareerGrowth #TeamSupport
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