Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)
Employer Industry: Healthcare Services
- Why consider this job opportunity...
- Flexible schedule with the option to work remotely, in-person, or hybrid
- Opportunity for career advancement within the organization
- Supportive work environment focused on customer service excellence
- Engage with a dynamic team handling a high volume of calls
- Contribute to the accuracy of registration processes impacting the revenue cycle
- What to Expect (Job Responsibilities):
- Process a wide range of registration functions related to patient encounters and provider scheduling
- Handle 60-100 calls per day, ensuring effective communication with patients
- Maintain department standard audit error rates and not ready time of 25% or less
- Schedule appointments accurately for the assigned queue while providing exceptional customer service
- Adhere to the employer's attendance policy
- What is Required (Qualifications):
- High school diploma or equivalent
- 1-2 years of experience in a service-related field
- Ability to manage a high volume of phone calls effectively
- Strong attention to detail in registration processes
- Commitment to maintaining customer service excellence
- How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare or related service environment
- Familiarity with registration processes and revenue cycle management
- Strong organizational skills to manage scheduling efficiently
- Excellent interpersonal and communication skills
#HealthcareServices #CustomerService #FlexibleWork #CareerGrowth #TeamSupport
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