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Amazon Virtual Customer Service Representative -Entry-Level- WFH

Remote, USA Full-time Posted 2025-04-16

### Job Summary
?? *Job Type:** Full-Time / Part-Time
?? *Salary:** Hourly, Competitive pay...
?? *Company:** Amazon
?? *Location:** Remote (Work from Home)
?? *Benefits:** Comprehensive benefits package, including health insurance, 401(k) matching, employee discounts, and opportunities for career growth.

### Description

Amazon is seeking enthusiastic and dedicated individuals to join our team as Virtual Customer Service Representatives. This is an entry-level, work-from-home position ideal for candidates who are looking for a flexible work environment and enjoy helping customers solve their problems.

### Requirements

?? High school diploma or equivalent

?? Excellent verbal and written communication skills

?? Ability to work flexible hours, including nights, weekends, and holidays

?? Reliable internet connection and a quiet, distraction-free workspace

### Responsibilities

?? Respond promptly to customer inquiries via phone, chat, or email

?? Provide accurate, valid, and complete information by using the right methods and tools

?? Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution

?? Maintain a positive, empathetic, and professional attitude toward customers

?? Keep records of customer interactions, process customer accounts, and file documents

### Benefits

?? Competitive hourly pay

?? Comprehensive health, dental, and vision insurance

?? 401(k) with company match

?? Employee discounts on Amazon products and services

?? Paid time off and holiday pay

?? Opportunities for advancement and career growth

### Educational Qualifications

?? High school diploma or equivalent required

?? Any additional customer service training or certification is a plus

### Company Overview

Amazon, a global leader in e-commerce and technology, is committed to creating an inclusive and dynamic workplace. We drive innovation, provide excellent customer service, and strive to make a positive impact on our community and the world. Joining Amazon as a Virtual Customer Service Representative means becoming part of a company that values diversity, professional development, and employee well-being.

If you??re ready to embark on a rewarding career journey with Amazon and are passionate about providing top-notch customer service, we??d love to hear from you. Apply today and take the first step toward a promising future with Amazon!

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