Work from home customer service Jobs at amazon
Job Summary
Job Type: Full-time, Part-time...
Salary: $15-20/hour
Company: Amazon
Location: Remote
Benefits: Health insurance, 401(k) matching, Paid time off, Employee discount
Job Description
Amazon is looking for enthusiastic, customer-focused individuals to join our remote Customer Service team. As a Customer Service Associate, you will be a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This is a work-from-home position that offers flexibility, allowing you to balance your personal life and work commitments while contributing to one of the worlds most customer-centric companies.
Requirements
High school diploma or GED equivalent
Minimum of 1 year of customer service experience
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced and evolving environment
Stable internet connection and a quiet work environment
Proficiency in basic computer applications
Responsibilities
Respond promptly and accurately to customer inquiries via phone, email, and chat
Resolve customer issues and complaints with empathy and efficiency
Provide detailed information about Amazon products and services
Maintain thorough and accurate records of customer interactions
Work collaboratively with team members and other departments to achieve customer satisfaction
Adhere to company policies and guidelines
Benefits
Health insurance (medical, dental, and vision)
401(k) matching
Paid time off and holidays
Employee discounts on Amazon products
Opportunities for career advancement and growth
Flexible work schedule
Educational Qualifications
High school diploma or GED equivalent required
Additional certifications or coursework in customer service are a plus
Company Overview
Amazon is a global leader in e-commerce, dedicated to providing the best online shopping experience for millions of customers worldwide. Our mission is to be Earths most customer-centric company, and we strive to continually raise the bar of customer service excellence. With a wide range of products and services, Amazon offers a dynamic and innovative work environment that encourages growth, creativity, and collaboration. Join us and be a part of our exciting journey to redefine the future of retail.
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