Customer Service Representative, Work from Home Opportunity, Las Vegas, NV
Employer Industry: Healthcare Services
Why Consider This Job Opportunity...
?? Opportunity for career advancement and growth within the organization
?? Work remotely anywhere within the continental U.S.
?? Supportive and collaborative work environment
?? Chance to make a positive impact on client satisfaction and member experience
What To Expect (Job Responsibilities)
?? Assist members with pharmacy benefit plans by answering questions regarding prescription insurance, medication coverage, and mail-order prescriptions
?? Take inbound calls and provide solutions to help simplify members' healthcare experience
?? Receive training to upskill and assist with client and member inquiries
?? Service a variety of clients and call types to meet evolving business needs
?? Learn more about healthcare and open doors to additional opportunities within Hiring Company
What Is Required (Qualifications)
?? 1 year of experience interacting with customers in a call center, retail, customer service environment, or hospitality industry
?? Computer proficiency in Windows-based applications
?? High School Diploma or equivalent experience preferred
?? Ability to problem solve in a positive and productive manner
?? Comfortable demonstrating genuine concern for improving customer quality of life
How To Stand Out (Preferred Qualifications)
?? 6 months of healthcare experience
?? Associates degree or equivalent experience
?? Strong customer service skills, including courteous telephone etiquette and professionalism
?? Strong oral, interpersonal, and communication skills
?? Reliability and compliance with scheduling standards
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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