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Customer Service Supporter – Immediate Hiring – Durham

Remote, USA Full-time Posted 2025-04-26

Job Summary


Job Type: Full-time



Salary: $15 – $18 per hour



Working Hours: 40 hours per week



Company: Amazon



Location: Durham, North Carolina



Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)


Job Description


Amazon is looking for dedicated and enthusiastic Customer Service Supporters to join our team in Durham, NC. As a Customer Service Supporter, you will be responsible for providing top-notch service to our valued customers. If you have a passion for helping others and thrive in a dynamic work environment, we encourage you to apply for immediate hiring.


Key Responsibilities



  • Respond to customer inquiries via phone, email, or live chat in a timely and professional manner.

  • Resolve customer complaints and issues by providing appropriate solutions and alternatives.

  • Maintain a strong understanding of Amazon’s products, services, and policies to assist customers effectively.

  • Document customer interactions and follow up on pending issues.

  • Collaborate with other departments to ensure customer satisfaction.


Requirements



  • High school diploma or equivalent; Bachelor’s degree preferred.

  • Previous experience in customer service or a related field is a plus.

  • Excellent verbal and written communication skills.

  • Strong problem-solving abilities and attention to detail.

  • Proficiency in Microsoft Office and customer service software.

  • Ability to work flexible hours, including weekends and holidays, as needed.


Benefits



  • Health, Dental, and Vision Insurance

  • Paid Training

  • Paid Vacations

  • 401(k) with company match

  • Employee Discounts

  • Opportunities for career growth and advancement


Company Overview


Amazon is a global leader in e-commerce and technology, dedicated to delivering exceptional customer experiences. Our team is composed of innovative and driven individuals who are passionate about making a positive impact. At Amazon, we foster a collaborative and inclusive environment where your ideas and contributions are valued. Join us and be part of a company that is constantly evolving and shaping the future of retail.


Apply now to become a part of our dynamic team and help us continue to provide world-class service to our customers!


Apply Job!

 

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