Customer Service Representative - Medical Billing
CompMed is a Multi-State | Multi-Specialty Medical Billing Company headquartered along the banks of the Ohio River, directly across from Downtown Cincinnati, OH. We have over 150 employees nationwide, and we are continuously growing due to new clientele.
A Customer Service Representative at CompMed is in a remote call center and is responsible for answering incoming phone calls from patients... attorneys, guarantors, etc. Representatives will assist the caller with any questions or concerns they may have. Representatives may be responsible for, but not limited to, processing payment on an open bill via credit card, setting up payment plans, collect updated or missing insurance information, answering questions on a bill, explaining reasoning for an insurance denial. Off the phone duties could include processing mail returns, locating and attaching notes/authorizations to claims, and mailing invoices.
Variety of shifts are offered Monday-Friday. The phone hours are 9-4 so an employee schedule can be between 7:30-4 through 9-5:30 EST. CompMed is currently offering a 4 1/2-day and 4-day workweek as well to eligible employees after 90 days of service. CompMed offers competitive compensation and benefits including health, dental, vision, accident, STD, LTD, and life insurance; paid time off; paid holidays; free on-site gym for local employees; and a 401k program with a company match.
Experience is welcomed but not required - on the job training is provided with every position regardless of experience levels.
Qualifications Required:
Time management
Communication skills
Multitasking skills
Punctuality
Attention to detail
Problem solving skills
Positive team player
Adapt quickly to change
Proficient typing/computer skills
High School Diploma or GED
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Experience level:
No experience needed
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Work setting:
Call center
Remote
Work Location: Remote
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