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Work From Home Delta [Live Chat Agent Jobs] ?? Flexible Hours

Remote, USA Full-time Posted 2025-04-16

Work From Home Delta [Live Chat Agent Jobs] ?? Flexible Hours

Job Summary...

Join Delta Airlines as a Live Chat Agent, where you can work from the comfort of your home! This is a part-time/full-time remote position with flexible hours. The role offers a competitive salary of $18-$22 per hour, depending on experience. Enjoy benefits such as paid training, employee discounts on flights, health and wellness programs, and opportunities for career advancement.

Job Description

As a Live Chat Agent for Delta Airlines, you will provide exceptional customer service to our passengers through online chat platforms. You will assist customers with inquiries, bookings, and other travel-related services. This role requires excellent communication skills, a passion for helping others, and the ability to multitask in a fast-paced environment.

Responsibilities

?? Engage with customers in a friendly and professional manner via live chat.

?? Address customer inquiries related to flight bookings, changes, cancellations, and travel policies.

?? Provide accurate information and solutions to enhance customer experience.

?? Document customer interactions in our CRM system for tracking and follow-up.

?? Collaborate with team members and other departments to resolve customer issues efficiently.

?? Stay updated on Delta Airlines products, services, and promotions.

Requirements

?? High school diploma or equivalent; a bachelor??s degree is a plus.

?? Previous customer service experience, preferably in a remote setting.

?? Strong typing skills with the ability to communicate clearly and effectively.

?? Proficient in using computers and various software applications.

?? Ability to work independently and manage time effectively.

?? Must have a reliable internet connection and a quiet workspace.

Benefits

?? Competitive hourly wage ($18-$22 per hour).

?? Flexible scheduling to accommodate work-life balance.

?? Paid training and ongoing professional development.

?? Employee discounts on Delta flights and travel-related services.

?? Health, dental, and vision insurance options.

?? 401(k) retirement plan with company match.

Educational Qualifications

?? High school diploma or equivalent is required.

?? Bachelor??s degree preferred but not mandatory.

Company Overview

Delta Airlines is a leading global airline that values diversity, inclusion, and community engagement. With a commitment to providing outstanding customer service, Delta strives to create a welcoming environment for both its employees and passengers. Join our dedicated team and be part of a company that connects people and cultures across the world. Work with us to provide seamless travel experiences while enjoying the flexibility of remote work.

If you are passionate about customer service and looking for a flexible work-from-home opportunity, apply now to become a Live Chat Agent with Delta Airlines!

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