Remote Technical Support Specialist - Entry Level, No Degree Required
Employer Industry: Technical Support Services
- Why consider this job opportunity...
- Competitive hourly pay up to $18/hr
- Flexible work-from-home schedule
- Comprehensive training program provided
- Opportunities for growth and advancement within the company
- Supportive team environment
- Access to exclusive gig opportunities
- What to Expect (Job Responsibilities):
- Respond to technical inquiries via chat, email, and phone in a timely and professional manner
- Diagnose and troubleshoot software and hardware issues
- Provide step-by-step guidance to users to resolve technical problems
- Assist users with navigating the platform and utilizing its features effectively
- Document and escalate complex technical issues to the appropriate departments when necessary
- What is Required (Qualifications):
- No degree required
- No prior experience needed; comprehensive training will be provided
- Strong technical aptitude and problem-solving abilities
- Excellent written and verbal communication skills
- Reliable internet connection and a quiet workspace
- How to Stand Out (Preferred Qualifications):
- Positive attitude and a willingness to learn
- Ability to work independently and as part of a team
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