Data Entry Clerk - Entry Level (Typist) - Remote | WFH
Join our team dedicated to providing exceptional car rental services, creating unforgettable experiences for travelers. Our mission is to ensure a seamless and enjoyable travel experience from booking to vehicle return, with a focus on tropical getaways.
Key Responsibilities...
Customer Service: Offer outstanding service via phone, email, and chat. Address inquiries, resolve issues, and ensure a positive rental experience.
Data Entry: Accurately input and manage customer and rental information in our database. Keep records up-to-date and error-free.
Travel/Accommodation Bookings: Assist customers with booking accommodations, flights, and other travel arrangements. Provide recommendations for tropical destinations and local attractions.
Scheduling: Coordinate and schedule vehicle rentals, manage booking calendars, and handle reservation adjustments.
Communication: Act as a liaison between customers and local rental partners, ensuring clear communication.
Problem-Solving: Address and resolve any issues that arise during the rental process promptly and professionally.
Reporting: Generate and review reports on customer feedback, rental trends, and operational performance for continuous improvement.
Qualifications
Experience in customer service or a similar role, preferably in travel or car rental.
Strong data entry skills with attention to detail.
Proficiency in scheduling software and travel booking systems.
Excellent written and verbal communication skills.
Ability to work independently and manage time effectively in a remote setting.
Passion for tropical destinations and knowledge of popular travel spots is a plus.
Familiarity with CRM systems and office software (e.g., Microsoft Office Suite, Google Workspace).
Benefits
Competitive Salary: Earn a competitive salary based on experience and qualifications.
Remote Work: Enjoy the flexibility of working from home.
Health and Wellness: Comprehensive health, dental, and vision insurance coverage.
Retirement Plan: Access to a 401(k) plan with company matching.
Paid Time Off: Generous PTO and holidays to support work-life balance.
Professional Development: Opportunities for career growth and professional development through training and mentorship.
Travel Perks: Discounts on car rentals and travel accommodations for personal use.
Team Culture: Be part of a supportive and enthusiastic team that values innovation and collaboration.
If you're passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply. Join our team and help create unforgettable travel experiences!
Employment Type: Full-Time
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