Content Processing Specialist - Content Moderator

Description:
?? Help protect brands from harmful content on various social media platforms
?? Promote a positive community for the brands by issuing responses and removing negative brand sentiments
?? Use our online platform to monitor content
?? Maintain constant communication with your shift manager to resolve any issues or questions
?? Rapidly identify any online communication, whether it??s a plain text or a meme and stay up to date with the latest social media trends/lingo
?? Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly
?? Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner
?? Work with various brands from different industries to detect, review and monitor all kinds of content

Requirements: ?? A High School Diploma or equivalent ?? A personal PC/laptop with a working webcam ?? General knowledge and... interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc) ?? A good working home environment with a stable internet connection ?? Must have experience in content moderation, customer service (non-voice), or social media/community management ?? Any form of experience in social media and marketing is a plus! ?? The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends. ?? Excellent communication skills in English, both written and oral. ?? Additional languages are a PLUS!

Benefits:
?? 100% Remote position
?? Healthcare reimbursement
?? Continuous learning experience & career growth opportunities
?? Offers competitive compensation based on location market rates
?? A great opportunity to work with some of the world??s coolest and most innovative brands
?? A welcoming environment where even your feedback and suggestions are all being taken into consideration
?? Enjoy working in a diverse & global team environment - BrickBrands team members come from different backgrounds

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