Remote Customer Service Role - $20/hr | Work from Home
Job Overview
We are seeking a dedicated Customer Experience Specialist to join our esteemed team in a rewarding 6-month contract-to-hire position. Following an initial 3 weeks of comprehensive on-site training in Tampa, Florida, you will enjoy the flexibility of remote work...
Key Responsibilities
?? Onboard new customers and respond to account inquiries with professionalism and a welcoming demeanor.
?? Ensure seamless communication across various departments to enhance the overall customer experience.
?? Address billing inquiries and manage tasks efficiently through our ticketing system.
?? Exhibit exceptional care and urgency, exemplifying our unwavering commitment to customer satisfaction.
Required Skills
?? Strong customer service orientation and the ability to communicate effectively with both customers and internal teams.
?? Proficiency in managing billing inquiries and familiarity with ticketing systems.
?? Bilingual in Spanish is advantageous.
Qualifications
?? A minimum of 2 years of experience in customer service.
?? Prior experience in Fiber/Wireless/Voice Internet Service Provider support is preferred.
?? High School Diploma or GED is required.
Career Growth Opportunities
This role offers a unique chance for professional growth within a dynamic, customer-centric team that values dedication and innovation.
Company Culture And Values
Join a reputable organization committed to customer satisfaction and fostering a collaborative work environment that prioritizes employee development and diversity.
Compensation And Benefits
?? Competitive pay at $20/hr.
?? Opportunities for advancement within a team that is focused on excellence in customer service.
Employment Type: Full-Time
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