Online Live Chat Assistant (Entry Level / Immediate Start) ?? Hiring Now
?? *Job Title: Online Live Chat Assistant (Entry Level / Immediate Start) ?? Hiring Now**
?? *Job Summary
...
American Express is excited to announce an immediate opening for an Entry-Level Online Live Chat Assistant. This is a remote position offering flexible scheduling opportunities. You can expect to work part-time, with shifts under 4 hours, making it perfect for those seeking a balance between work and personal life. The position offers a competitive salary, comprehensive health and dental benefits, paid training, and paid vacations.
?? *Description:**
Are you looking for an entry-level position that allows you to work from the comfort of your own home while providing excellent customer service? American Express is seeking enthusiastic and dedicated individuals to join our team as Online Live Chat Assistants. In this role, you will be the first point of contact for our customers, providing them with prompt and accurate support through live chat.
As an Online Live Chat Assistant, you will have the opportunity to enhance your customer service skills, engage with diverse customer inquiries, and contribute to the overall success of American Express. This position is ideal for individuals who are tech-savvy, possess excellent communication skills, and have a passion for helping others. ?? *Requirements:**
Requirements: ?? Excellent written communication skills. ?? Basic computer skills and familiarity with online chat platforms. ?? Ability to type at least 45 words per minute. ?? Strong problem-solving abilities. ?? Ability to work independently and manage time effectively. ?? Reliable internet connection and a quiet workspace. ?? High school diploma or equivalent. ?? *Responsibilities:**
Responsibilities: ?? Respond to customer inquiries through live chat in a timely and professional manner. ?? Provide accurate information and resolve customer issues efficiently. ?? Document customer interactions and update records in our system. ?? Collaborate with team members to ensure customer satisfaction. ?? Identify and escalate complex issues to appropriate departments. ?? Stay updated with company products, services, and policies. ?? Maintain a high level of customer service at all times. ?? *Benefits:**
Benefits: ?? Competitive salary. ?? Comprehensive health and dental insurance. ?? Paid training programs to help you succeed in your role. ?? Flexible scheduling opportunities to suit your lifestyle. ?? Paid vacations and holidays. ?? Opportunities for growth and advancement within the company. ?? Employee wellness programs and support. ?? *Educational Qualifications:**
Educational Qualifications: ?? High school diploma or equivalent required. ?? Additional coursework or certification in customer service is a plus. ?? *Experience:**
Experience:
?? No prior experience required; entry-level position.
?? Previous customer service experience is beneficial but not mandatory.
?? *Company Overview:**
Company Overview:
American Express is a globally recognized financial services company known for its exceptional customer service and innovative products. We are committed to delivering unparalleled value to our customers and creating an inclusive workplace for our employees. As a member of our team, you will play a vital role in maintaining our reputation for excellence and contributing to our mission of making a difference in the lives of our customers.
If you are ready to embark on a rewarding career with American Express, apply now to become an Online Live Chat Assistant. We look forward to welcoming you to our team and supporting your professional growth and development.
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