Full Time Customer Care Associate - 100% Remote

Employer Industry: Consumer Products Distribution

Why Consider This Job Opportunity...
?? Salary of $17.50 per hour
?? Opportunity to work in a fully remote position, with the flexibility to manage your work environment
?? Supportive and collaborative work atmosphere
?? No previous experience required, providing a gateway for entry-level candidates
?? Potential for career advancement within the organization
?? Chance to build relationships and provide consultative support to customers

What To Expect (Job Responsibilities)
?? Process incoming orders and resolve customer inquiries in a courteous and professional manner
?? Utilize SAP and other customer support tools to ensure inquiries are addressed efficiently
?? Maintain high service standards by performing against department scorecards and metrics
?? Build and maintain relationships with customers to enhance satisfaction and retention
?? Suggest alternatives for out-of-stock items and keep customers informed about available deals

What Is Required (Qualifications)
?? High school diploma or equivalent required
?? Basic PC skills using MS Office and other various computer programs
?? Must possess verbal and written communication skills, using diplomacy and discretion
?? Ability to multi-task and work independently or as part of a team
?? Strong problem-solving skills and sound judgment in a fast-paced environment

How To Stand Out (Preferred Qualifications)
?? Bachelor??s degree in a related field and/or equivalent training and work experience
?? 1-2 years of previous experience in a customer service role
?? Experience in the consumer products or distribution industry

#ConsumerProducts #CustomerService #RemoteWork #CareerOpportunity #EntryLevel

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