Full Time Customer Care Associate - 100% Remote
Employer Industry: Consumer Products Distribution
Why Consider This Job Opportunity...
Salary of $17.50 per hour
Opportunity to work in a fully remote position, with the flexibility to manage your work environment
Supportive and collaborative work atmosphere
No previous experience required, providing a gateway for entry-level candidates
Potential for career advancement within the organization
Chance to build relationships and provide consultative support to customers
What To Expect (Job Responsibilities)
Process incoming orders and resolve customer inquiries in a courteous and professional manner
Utilize SAP and other customer support tools to ensure inquiries are addressed efficiently
Maintain high service standards by performing against department scorecards and metrics
Build and maintain relationships with customers to enhance satisfaction and retention
Suggest alternatives for out-of-stock items and keep customers informed about available deals
What Is Required (Qualifications)
High school diploma or equivalent required
Basic PC skills using MS Office and other various computer programs
Must possess verbal and written communication skills, using diplomacy and discretion
Ability to multi-task and work independently or as part of a team
Strong problem-solving skills and sound judgment in a fast-paced environment
How To Stand Out (Preferred Qualifications)
Bachelors degree in a related field and/or equivalent training and work experience
1-2 years of previous experience in a customer service role
Experience in the consumer products or distribution industry
#ConsumerProducts #CustomerService #RemoteWork #CareerOpportunity #EntryLevel
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Job!