Customer Service Specialist - Starting at $20.05 hr - Train Onsite/Home Office Eligible
Employer Industry: Financial Services
Why Consider This Job Opportunity...
?? Competitive pay starting at $20.05 per hour
?? Day 1 health benefits offered
?? Onsite childcare and fitness center available
?? Flexible work strategies post-training
?? 401(k) match and tuition reimbursement for continued education
?? Collaborative team environment fostering growth and support
What To Expect (Job Responsibilities)
?? Assist in evaluating and resolving customer service inquiries across various platforms
?? Utilize multiple computer systems to complete tasks and address account inquiries
?? Maintain a working knowledge of specific Citi products and services
?? Analyze potential risks and propose solutions tailored to client needs
?? Ensure compliance with laws and regulations while providing an exceptional client experience
What Is Required (Qualifications)
?? 1-3 years of work experience in a related role
?? Proficient in Microsoft Office and Windows Operating Systems
?? Experience in solving customer service inquiries
?? Effective verbal and written communication skills
?? Ability to work in a fast-paced environment
How To Stand Out (Preferred Qualifications)
?? Strong technical and data entry skills, including proficiency with a 10-key touchpad
?? Proven ability to navigate multiple systems and customer service platforms simultaneously
#CustomerSupport #FinancialServices #CareerOpportunity #CompetitivePay #EmployeeBenefits
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