Apple ?? Apple Support College Program ?? University of Alabama ?? Tuscaloosa, AL
Job title: Apple Support College Program - University of Alabama
Company: Apple...
Job description: Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you'll not only support technology, you'll support people! This position is located at home from any city across the US that has available internet infrastructure. You do not need to live in the city this is posted in to be considered.
Key Qualifications Key Qualifications
?? Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
?? Potential for tailoring communication style for differing audiences
?? Able to self-manage and work independently in a fast-paced, constantly changing environment
?? Teamwork mentality with aptitude for sharing expertise and appreciating feedback
?? Effective time management including the ability to multi-task, organize and prioritize
?? Ability to research and grasp technical information across multiple tools while talking with customers
?? iOS , Smartphone, Tablet, PC or Mac experience
?? Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges
Description Description
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.
Education & Experience Education & Experience
Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred
Expected salary:
Location: Tuscaloosa, AL
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