Quality Assurance Tester & Support (Remote)
The company's Global Marketing Communications group oversees all advertising and marketing to ensure the flawless development and execution of world-class communications.
The QA Tester & Support role is part of the Special Ops team in the Marcom Production Ops group. This team develops internal apps and tools that enhance and optimize production efforts...
In the role of QA Tester & Support, you will partner with PMs and software developers to create and run tests, identify bugs or areas of improvement, and provide feedback. You will provide ongoing support to help customers be successful and maximize their return on the product.
Key Qualifications
Minimum 5-7 years of experience working in a QC or QA role
Advanced experience with Apple hardware and software
Strong understanding of the software development lifecycle
Experience troubleshooting, debugging, and isolating issues
Familiar with bug tracking tools and test case management tools
Strong attention to detail and solutions-oriented
Strong written and oral communication skills and ability to respond quickly and clearly
Working knowledge of HTML, CSS, JavaScript
Description
Testing / QA
Identifying bugs, inconsistencies, and areas of improvement to ensure the delivery of high-quality and error-free solutions
Anticipating and testing dependencies such as new software and hardware releases
Documenting comprehensive and reproducible unit tests
Creating and sourcing test assets
Reviewing up to 8 projects at a time
Ensuring projects adhere to strict security standards
Support
Onboarding new users including performing demos and holding office hours
Creating support documentation such as user guides and release notes
Responding to support tickets
Managing access groups
Administering application pages and ensuring releases are up-to-date
Education & Experience
A Bachelors degree is preferred
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