CVS Virtual Customer Support Specialist (Remote) - Kickstart Your Career
As a Customer Support Chat Agent specializing in healthcare, you'll interact with customers through live chat on our website and social media platforms, addressing their questions and ensuring a smooth, positive service experience. Your responsibilities will include precise data entry, safeguarding data confidentiality, and working closely with team members to ensure uniformity in customer... support.
Skills/Experience Required:
This role is perfect for individuals with a high school diploma or equivalent, paired with experience in remote data entry or similar positions. No prior social media experience is necessary, as we provide extensive training.
Compensation:
$35 per hour.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via social media channels and live chat.
Resolve customer issues, provide support, and manage product reviews to ensure satisfaction.
Utilize internal tools and resources to deliver exceptional customer service.
Follow established protocols and guidelines, maintaining our high-performance standards.
Location:
This is a fully remote role, ideal for candidates across the United States, though we welcome applications from around the world
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