Work-at-Home Customer Service Representative Job Openings (Full-Time)
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity...
Competitive base pay with regular reviews and raises based on tenure and performance
Opportunities for bonuses and contests, including prizes such as electronics and trips
Paid time off, paid holidays, and paid training opportunities available
Comprehensive benefits package including medical, dental, and vision coverage options
Fun and engaging work environment with a casual dress code
Advancement opportunities within the organization
What To Expect (Job Responsibilities)
Handle inbound customer inquiries and troubleshoot basic technical issues
Listen to customers, understand their needs, and resolve issues effectively
Utilize systems and technology for account management tasks
Recognize sales opportunities and apply skills to upgrade services
Ensure first call resolution through effective problem solving and call handling
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Previous experience in customer service or sales roles
Strong aptitude for conflict resolution, problem solving, and negotiation
Ability to thrive in a fast-paced and changing environment
Experience using call center technology and systems
Demonstrated reliability with regular attendance and punctuality
#CustomerService #RemoteWork #CareerGrowth #CompetitiveCompensation #BPO
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