Call Center Agent - Remote / Office

Bostonian Transport - Immediate Call Center Agent Opportunity

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where helping others is at the core of your role...

Join Bostonian Transport, your trusted transport partner, as a highly skilled and customer-focused Call Center Agent. This position offers the flexibility to work remotely or in the office, providing top-notch customer service and support to our clients.

Responsibilities: ?? Handle inbound and outbound calls in a professional and courteous manner ?? Provide accurate information and assistance to customers regarding products and services ?? Resolve customer complaints and issues in a timely and efficient manner ?? Update customer records and maintain accurate documentation ?? Meet or exceed performance goals and targets

Qualifications: ?? High school diploma or equivalent ?? Previous experience in a customer service or call center role preferred ?? Excellent communication and interpersonal skills ?? Ability to multitask and work in a fast-paced environment ?? Proficient in Microsoft Office and CRM software

If you are a motivated individual with a positive attitude and a passion for helping others, we invite you to apply for the Call Center Agent position at Bostonian Transport. Enjoy benefits such as dental, life, and vision insurance, 401k matching, profit sharing, and paid training. Additionally, receive supplements like safety and signing bonuses.

Location: Brownsville, TX 78521 222 Frontage Rd, Brownsville, TX 78521, USA

Take the next step in your career and be part of a loving and enthusiastic team dedicated to providing exceptional service to our customers.

Your Trusted Transport Partner
Dedicated to exceptional service in logistics and roadside assistance across Massachusetts.
Towing & Transport is a trusted transport and logistics company dedicated to providing reliable services that meet your transportation needs. We understand that whether it's towing a vehicle or handling logistics for a larger operation, you need a partner you can count on. Our experienced team is committed to delivering timely and efficient solutions, ensuring your assets are safely transported to their destination. With a focus on customer satisfaction, we pride ourselves on our professionalism and attention to detail. When you choose Towing & Transport, you can rest assured knowing your transportation needs are in capable hands. Let us help you navigate your logistics challenges with ease and confidence.

Pay: $27 / hour

Pay:
?? Safety bonus
?? Signing bonus

Benefits:
?? Dental insurance
?? Life insurance
?? Vision insurance
?? 401(k) matching
?? Profit sharing
?? Paid training

Job Type: fulltime, parttime

Schedule:
?? Monday to Friday
?? Holidays
?? Night shift
?? Overtime

Education: High school degree

Work location: On-site

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