Customer Service Representative - Training Provided (Remote)

Job Title: Patient Care Coordinator

Location: Remote

Pay for Patient Care Coordinator: $18 - $24

Work Schedule for Patient Care Coordinator:
?? 30 - 40 hours per week
?? Monday - Friday
?? 8:00 am to 12:00 pm and 2:00 pm to 6:45 pm (Pacific Hours)

Who are we?
?? We help patients with type 2 diabetes, thyroid, and functional medicine.
?? We are a family-oriented, close-knit, one-on-one support and warm practice.
?? We love connecting with patients!

Main Responsibilities for Patient Care Coordinator:
?? Helping patients.
?? Helping patients apply for loans.
?? Ordering testing.
?? Doing calls on the phone and on Zoom.
?? Checking text messages and voicemails.
?? Selling and ordering supplements.
?? Scheduling with health coaches.
?? Administrative assistant (fill out forms and more!).
?? Support with health coaching, scheduling, and rescheduling.

All training will be provided!

Desired Skills and Requirements
?? Detail-oriented: High attention to detail, personal responsibility, and strong... organizational skills.
?? Adaptability: Ability to embrace change and work in a fast-paced professional environment, balancing various responsibilities.
?? Problem-solving: Ability to effectively work through challenging situations with limited formal authority.
?? Proactive Mindset: Ability to anticipate and resolve issues proactively.
?? Professionalism & Empathy: Provides exceptional patient care with a compassionate approach.
?? Strong Communication: Excellent verbal and written skills, able to handle patient concerns with care.
?? Reliable & Punctual: Consistently meets deadlines and ensures timely task completion.
?? Team Player: Works well with colleagues, offering support and adapting to office needs.
?? Ownership: Takes responsibility for tasks from start to finish with minimal oversight.
?? Ability to handle feedback and constructive criticism.
?? Good with technology

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 30 ?? 40 per week

Work Location: Remote

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