Remote Benefits Call Center Representative
Employer Industry: Call Center Services
Why Consider This Job Opportunity...
Salary up to $35,150
Health benefits for you and your family, including medical, dental, and vision, starting on day one
Opportunities for career advancement within the organization
Supportive team environment that values individual contributions
Chance to positively impact people's lives through customer service
What To Expect (Job Responsibilities)
Assist participants with inquiries related to retirement and employee benefits
Handle a steady volume of incoming calls while navigating multiple systems
Provide excellent customer service and communication to create positive experiences
Maintain punctuality and dependability to support client satisfaction
Participate in a mandatory paid training program to enhance skills
What Is Required (Qualifications)
Basic understanding of pension and employer benefits
Previous customer service and/or call center experience
Proficiency in keyboarding and MS Office
Excellent communication skills and problem-solving abilities
High school diploma or GED
How To Stand Out (Preferred Qualifications)
Experience working with healthcare and employer benefits
Ability to effectively multi-task in a fast-paced environment
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