Work at Home Customer Service Agent (Full-Time & Part-Time) (AR)
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
?? Salary up to $16.10 per hour
?? Regular raises based on tenure and performance
?? Paid time off, holidays, and training opportunities
?? Incentives including monetary rewards and prizes such as electronics and trips
?? Medical, dental, and vision coverage options after 30 days of employment
?? Engaging work environment with a casual dress code
What To Expect (Job Responsibilities)
?? Provide customer service, technical support, and sales interactions through phone communication
?? Listen to customers, understand their needs, and resolve issues effectively
?? Utilize technology for account management and problem-solving
?? Recognize sales opportunities and apply skills to promote products and services
?? Escalate customer dissatisfaction appropriately to management
What Is Required (Qualifications)
?? Must be 18 years of age or older
?? High school diploma or equivalent
?? Excellent organizational, written, and oral communication skills
?? Ability to type swiftly and accurately (20+ words a minute)
?? Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
?? Prior experience in customer service or sales roles
?? Strong aptitude for conflict resolution and negotiation
?? Ability to thrive in a fast-paced and changing environment
?? Experience in using customer management systems or related technology
#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
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