Customer Service Specialist - Starting at $20.05 hr - Train On-Site/Home Office Eligible
Employer Industry: Financial Services
Why Consider This Job Opportunity
?? Competitive pay starting at $20.05/hr
?? Day 1 Health Benefits!
?? Onsite childcare, fitness center, and medical facility
?? Flexible work strategies with potential for remote work after training
?? 401(k) match and tuition reimbursement
?? Collaborative team environment with a focus on employee growth
What To Expect (Job Responsibilities)
?? Assist with evaluating and resolving service inquiries from clients across various platforms
?? Utilize computer systems to complete assigned tasks and address account inquiries
?? Develop and maintain knowledge of specific groups of products and services
?? Analyze and identify potential risks while providing solutions that meet client needs
?? Ensure compliance with applicable laws and regulations while maintaining the firm's reputation
What Is Required (Qualifications)
?? 1-3 years of work experience in a related role
?? Proficient in Microsoft Office and Windows Operating Systems
?? Demonstrated experience in solving customer service inquiries
?? Effective verbal and written communication skills
?? Ability to work in a fast-paced environment
How To Stand Out (Preferred Qualifications)
?? Excellent technical and data entry skills, including utilization of a 10-key touchpad
?? Proven ability to navigate multiple systems and customer service platforms concurrently
#CustomerService #FinancialServices #CareerOpportunities #EmployeeBenefits #ClientExperience
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