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Work at Home Customer Service Agent (Full-Time & Part-Time) (SD)

Remote, USA Full-time Posted 2025-04-16

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity
?? Salary up to $14.50 per hour
?? Regular raises awarded based on tenure and performance
?? Opportunities for paid time off, paid holidays, and paid training
?? Incentives including monetary bonuses and prizes such as electronics and trips
?? Advancement opportunities within a fun and engaging work environment
?? Casual dress code promoting a relaxed atmosphere

What To Expect (Job Responsibilities)
?? Provide exceptional customer service by listening to customers and resolving their issues
?? Utilize various systems and technology for effective account management
?? Identify sales opportunities and apply sales skills to promote products and services
?? Ensure first call resolution through effective problem-solving and call handling
?? Escalate customer dissatisfaction to the managerial team when necessary

What Is Required (Qualifications)
?? Must be 18 years of age or older
?? High school diploma or equivalent
?? Excellent organizational, written, and oral communication skills
?? Ability to type swiftly and accurately (20+ words per minute)
?? Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
?? Experience in customer service or sales roles
?? Strong aptitude for conflict resolution, problem-solving, and negotiation skills
?? Ability to thrive in a fast-paced environment with frequent changes
?? Previous experience in a contact center or similar environment

#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #AdvancementOpportunities

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