Virtual Research & Scheduling Assistant - Entry Level
Job Title: Virtual Research & Scheduling Assistant - Entry Level
Location: Remote
- Key Responsibilities:
- Provide exceptional customer service via phone, email, and live chat, addressing client inquiries and resolving issues promptly.
- Assist clients with travel bookings, including flights, hotels, car rentals, and special requests.
- Maintain accurate records of client preferences, travel plans, and itineraries.
- Coordinate scheduling for travel consultations and manage the calendar for the agency.
- Process payments, issue invoices, and track client accounts.
- Support the agency with administrative tasks such as data entry, filing, and maintaining internal databases.
- Research travel destinations, accommodations, and activities to support clients?? needs.
- Work closely with the travel agents and management to ensure seamless operations.
- Qualifications:
- Previous experience in customer service, administrative roles, or the travel industry preferred.
- Strong organizational skills with an ability to manage multiple tasks and deadlines.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with travel booking software is a plus.
- Self-motivated, reliable, and capable of working independently in a remote environment.
- A passion for travel and helping others plan their perfect getaway.
- Benefits:
- Flexible remote work schedule, offering work-life balance.
- Competitive salary with opportunities for performance-based bonuses.
- Paid time off (PTO) and holiday pay.
- Access to exclusive travel discounts and perks.
- Professional development opportunities and ongoing training.
- A supportive and collaborative team culture.
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