Remote Customer Service Representative | Work From Home

Job Overview

We are seeking an enthusiastic and goal-oriented Inbound Customer Sales Representative to join our expanding team. This remote position allows you to make a significant impact on homeowners across the nation while enjoying the flexibility of working from home. You will be essential in connecting with potential customers, uncovering their needs, and providing tailored solutions without the pressure of cold calling.

Key Responsibilities
?? Engage with new customers, guiding them through the sign-up process for both recurring and one-time appointments.
?? Respond to inbound inquiries via phone and web with professionalism and courtesy, fostering trust and rapport.
?? Accurately maintain customer account information and manage sales transactions with meticulous attention to detail.
?? Act as a primary contact between customers and franchisees throughout the sales journey.
?? Achieve monthly sales targets while maintaining a strong close rate.

Required Skills
?? 1-2 years of sales or customer service experience, preferably with phone interaction.
?? Outstanding communication abilities, both verbal and written.
?? Strong organizational skills and multitasking capabilities, with a keen eye for detail.
?? Proficiency in managing objections and adept problem-solving skills in a professional context.
?? Competence in computer operations, including a typing speed of 40+ words per minute.

Qualifications
?? Previous experience in sales or customer service roles is preferred.
?? High school diploma or equivalent is required.

Career Growth Opportunities

We are committed to fostering the professional development of our employees, providing the necessary tools and resources to help you thrive and advance your career within our organization.

Company Culture And Values

Our organization is a rapidly growing, private equity-backed franchisor with over 400 locations throughout North America. We pride ourselves on promoting a culture built on mutual respect, learning, and enjoyment. We value work-life balance and strive to create a supportive environment that encourages innovation and collaboration.

Compensation And Benefits
?? Competitive salary of (15.50 per hour plus commissions, with an annual earning potential of )50k.
?? Flexible working conditions, including remote and hybrid options.
?? Comprehensive benefits package, including medical, dental, and vision insurance.
?? Paid time off (PTO) and a 401k plan with Safe Harbor.
?? Employee Assistance Program (EAP) for additional support.

Ready to elevate your career with a company that genuinely values its people? Apply today!

Employment Type: Full-Time

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