Remote Full-Time Customer Service Representative at Delta Airlines, $45K-$55K Annual Salary
Job Post: Remote Full-Time Customer Service Representative at Delta Airlines
Job Description...
Delta Airlines, a leading global airline, is seeking a Full-Time Customer Service Representative to work remotely. This role requires someone who can provide exceptional customer service, handle customer inquiries, and resolve issues in a professional and courteous manner. The ideal candidate will have excellent communication, organizational, and problem-solving skills. They should be comfortable working in a fast-paced, dynamic environment and be able to multitask effectively. Previous experience in a customer service role is highly desired.
Job Type: Full-Time
Working Hours: 40 hours per week
Responsibilities:
1. Handle customer inquiries via phone, email, or chat.
2. Resolve customer complaints or direct them to the appropriate department.
3. Provide information about our products and services.
4. Maintain customer records by updating account information.
5. Process orders and transactions.
6. Follow up with customers to ensure their satisfaction.
7. Provide feedback on the efficiency of the customer service process.
Benefits:
1. Competitive salary package.
2. Comprehensive health coverage including dental.
3. 401(k) retirement plan.
4. Paid time off.
5. Employee discount on flights.
6. Opportunity for professional growth and development.
Hourly Salary Range: $25-$45 (rotates timely within the range)
Job Requirements:
1. Proven customer support experience.
2. Strong phone contact handling skills and active listening.
3. Familiarity with CRM systems and practices.
4. Customer orientation and ability to adapt/respond to different types of personalities.
5. Excellent communication and presentation skills.
6. Ability to multi-task, prioritize, and manage time effectively.
Education Requirements:
High School diploma or equivalent; further education in a related field will be a plus.
Positive Work Environment:
We pride ourselves on fostering a supportive and collaborative environment that encourages continuous learning and growth.
Company Description:
Delta Airlines is a leading global airline recognized for its exceptional customer service and operational efficiency. We??re passionate about driving innovation, delivering top-notch service, and providing an outstanding customer experience. We believe in fostering a diverse and inclusive workplace, and we??re committed to ensuring our employees have the tools and resources they need to excel.
Location: United States
How to Apply:
Interested applicants can apply through our website at www.delta.com/careers. Please include your resume and a brief cover letter explaining why you??re a great fit for this role
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